| | Kuala Lumpur City Centre Po Box 10905, Kuala Lumpur, Malaysia
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Overall Community Rating: |   9.7 (based on 3 user reviews) |
 Mandarin Oriental: Nice hotel - but competition hotting up in KL! by Iain Wishart |
| Posted 25 July 2008 about a visit in July 2008 | Overall rating: 9.0 |
The Mandarin Oriental is a nice 5* hotel and very well placed in the Golden Triangle of KL - right next to the Petronas Towers.
The hotel is big but the service levels are very good. When we arrived by chauffer driven limmo they knew who we were and even had a bucket of roses for my new wife and congratulated us on our recent nuptials.
The room was not ready for 20 minutes when we arrived.....mmmmmm!
We had a late lunch in the restaurant beside the Spa and found the service painfully slow - from order to delivery was 45 mins for basic poolside food!
Breakfasts are great and the service is wonderful - a huge variety of things to eat and drink and very attentive service. Nice fresh cappacinos.
I used the Spa and found it excellent.
We did have room service and were asked at what time we wanted the tray taken away - we said 9pm but when we got back at midnight the dirty tray was still in the room. Poor for 5*s!
The water in our shower did not drain away and leaked over the lip onto the carpet.
Other than that, the corner room (on 19th floor) was very nice with comfy beds and amazing views to both the Petronas Twin Towers and across the city. There are celiling to to floor windows (that take a bit of getting used to!).
No iPOD dock and old CRT Sony tellies - cheap upgrades that so many hotels still fail on - including the Mandarin Oriental!
The Ritz Carlton at the Starhill Gallery gave honeymooning friends of ours a low cost room upgrade (to a suite) and didn't fail on any aspects of service - plasma/LCD tellies AND iPOD docks included too!
In the business centre, internet access was relatively expensive as you must buy minimum time - I only needed to check 1 email.
Overall an excellent hotel but KL is 'boomtown' - the Malyasian Government want Malaysia to be up there with Singapore by year 2020.
The Mandarin Oriental will need to pull it's socks up if it wants to last the pace! The competition is hotting up.
This review is the opinion of a diytravel.co.uk user and not of diytravel.co.uk. |
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 Mandarin Oriental Reservations |
| Mandarin Oriental: Very good Hotel by Neil Treliving |
| Posted 11 October 2005 about a visit in September 2005 | Overall rating: 10.0 |
I stayed there with my wife in June 2005 for 3 nights. I stayed in the city executive room overlooking the KL twin towers. The room was very good quality/size with a comfortable bed and huge bath.
The hotel is situated in a great place for the suria KLCC shopping centre next door along with the petronas towers. The staff are pleasant and always helpful.
Budget permitting, try booking an executive room as they come with access to the club lounge on floor 26 which has a very good breakfast and evening cocktails.
Hotel can not be faulted in any way.
The S Class Mercedes to and from KL airport supplied by hotel makes your stay even more comfortable. Around £50 GBP each way.
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| Mandarin Oriental Reservations |
| Mandarin Oriental: Very good for a brief stay by Thompsons Abroad |
| Posted 21 April 2005 about a visit in January 2005 | Overall rating: 10.0 |
Fantastic hotel with top notch staff and fixtures and fittings. The best 'standard' bedroom we've ever seen that was virtually a suite. Located right next to the Petronas Towers, the LRT is just through the Suriya shopping centre at the bottom of the towers. And what a great pool - an infinity pool overlooking KLCC. Had a dip and thought someone had pinched our beds, then realised towels, iced water, cooling flannels and sun tan spray had been put out for us!
This review is the opinion of a diytravel.co.uk user and not of diytravel.co.uk. |
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| Mandarin Oriental Reservations |
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