| | Regent's Park, Baker Street, Marylebone, Regents Park, London, NW1 3UP, United Kingdom
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Overall Community Rating: |   5.9 (based on 2 user reviews) |
 Melia White House: Secure and Handy by Alan Mower |
| Posted 16 January 2008 about a visit in December 2007 | Overall rating: 7.9 |
We stayed at the Melia White House for one night en route to St. Pancras and onward to Europe for a Christmas break. Our Standard Double room was comfortable and the bed larger than average. Service in the lounge / bar was first class and the general atmosphere was relaxed and at the same time the whole ambience was safe and secure. If you know the West End and are prepared to walk short distances, Mayfair, St. James, Oxford St etc. are all easily accessable. If you have no imagination you can use the handy tube station.
I would rather stay here than Kings Cross every day of the week and St. Pancras is a five minute cab ride away.
Find it difficult to understand why nobody has invented a way of keeping English Breakfast hot but this hotel is the same as all the others in I have stayed in around the world - as a buffet it does not work.
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 Melia White House Reservations |
| Melia White House: Noise, Noise, Noise by Sonia Martin |
| Posted 02 July 2007 about a visit in June 2007 | Overall rating: 4.0 |
My husband and I stayed at this hotel for 4 nights recently for business purposes for him a pleasure for me. It was chosen for it's location as it was close to where he was working. It was not cheap at £230 a night, rising to £298 for a Saturday night. I definitely do not think it was worth it. We took the Royal Service option which had a seperate check in desk but he only found this after he had queued at the main desk for 15 minutes! The hotel is situated right beside a tube station so it is very hand for travel around the city.
The room left a lot to be desired, we had requested a king bed but got two small singles with a large piller between them so no change of pulling them together, and believe me they were small singles. A table had been placed beside one of the beds that meant you could only get out one side so we moved the table under the desk (the maid continued to move it back each day which was extremely frustrating!). The room itself is extremely small and if this was a Royal Service special room I hate to think what the standard double is like.
The bathroom has to be the worst we have ever had. The bath was situated in a long dark corridor and you had to climb over the edge to get into the shower which was at the far end of the dark corridor. It has to be seen to be believed. If you were elderly or infirm there is no way you could have got in to use it. It is extremely dangerous and I am amazed they get away with using these rooms. The rest of the bathroom was very small.
We got one pair of slippers and on the last day they finally left out a second pair. No robes.
The breakfast was in the Royal Service lounge and was a full buffet but it was dreadful. Cold every day. Even when the new fried eggs would come out they would be freezing. We complained each morning and each time they said thank you for bringing it to their attention but did nothing. The main breakfast area for the rest of the hotel must be where the other reviewers had their breakfast as I can not reconcile our visit with their rave reviews.
The staff found it hard to understand us as they are all spanish, we did not meet one english staff member in all our stay there. I know it is a spanish chain hotel but we would have expected to have some english staff working there. There was a constant stream of spanish visitors staying and they all spoke with the staff in spanish very loudly. Not quite what we had expected in the centre of London.
The lounge area is spacious and we visited it a number of evenings. The alcholic drink is free and there are some hot nibbles left out on the buffet to tempt you.
Finally, there are large construction works happening next door to the hotel and the noise is unbelievable from 8am each morning right through until 6pm. The hotel does not mention this anywhere on their website but be prepared. If you want to stay in your room during the day, you won't be able to due to the noise. Luckily they did not work on Sunday so we had one day of silence!
I definitely would not return to this hotel regardless of it's location. there are plenty of other hotels in the area that have to be better.
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